Privacy Policy


Your Privacy is important to us

Who We Are

At Mark Berry Plumbing & Heating Ltd, we are committed to maintaining the trust and confidence of visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In our Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, and what we do with this data once we’ve finished with it. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you.

Types of data we collect

Website Cookies Like most websites, the Mark Berry Plumbing & Heating Ltd website use cookies to collect information. Cookies are small data files which are placed on your computer or other devices as you browse this website. They are used to ‘remember’ when your computer or device accesses our websites. Cookies are essential for the effective operation of our website. Some cookies collect information about browsing behaviour when you access this website via the same computer or device. This includes information about pages viewed and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Should you wish, you are able to delete cookies stored on your machine at any time, or disable cookies completely. For information on how to do this, please contact us.

Google Analytics

When someone visits http://plumbersinbarnstaple.co.uk/ we use a third party service called Google Analytics, to collect details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, what page they entered the site (which helps us find out if our adverts are working), and at what stage they left the site. This information is collected and processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists / Newsletters

Mark Berry Plumbing & Heating Ltd does not currently operate a newsletter or mailing list service, therefore we do not require you to opt-in to any marketing literature. If this changes in the future, we’ll update our policy accordingly, but any data we hold on our users or customers will not be used for marketing purposes without your consent.

Contact Form

On the ‘contact us’ and 'boiler estimate' pages of our website we have an enquiry form. If you complete this form, the information you provided is sent to us via secure email. We will only use this information to respond to your request. Your personal data will not be entered into any database for marketing purposes, and inline with our privacy policy, will not be passed on to any third party.

Online Shop

Our online shop is currently in a "brochure only" format, meaning that you cannot physically buy the products from our website, therefore no payment information (credit card numbers etc) is transmitted or collected.

Access to your personal information

Under GDPR, as a user of this website, you have the right to access, amend or delete any of your personal data that we hold. Please contact us if you wish to access this information. If you have any questions about privacy you can contact us via email or by post: Seymour Cottage, Chittlehampton, EX37 9QN